Products will generally ship by ground within 2 to 3 business days from the purchase date. Typical shipping times within continental North America is approximately 6 to 9 business days. Shipping is free within our North American trucking network, unless otherwise noted. Some exceptions apply outside of our couriers’ regular service areas and will be subject to shipping charges.
All standard-sized products will be shipped via UPS or Canada Post. If you’ve provided an email address, you will be provided with a tracking number once your item has shipped. All oversized packages will be shipped via LCL Bulk Transport.
Rush shipping is available at an additional charge.
Always inspect your product before signing. If the product arrives damaged, do not sign for it. Reject the package and have it returned to sender. If the product is signed for, the liability falls on the purchaser to file a claim with the shipping company.
Returns are accepted for purchase of new products within 5 days of receipt. Customer must have authorization to return goods, and item must be in its original packaging. Purchaser is responsible for shipping fees to and from their location for return. Returns are not accepted on demos, boards, sales samples or used products.