Cascadia Lifetime Warranty

This warranty covers defects in materials and craftsmanship only. If your board fails due to a manufacturing issue, we’ll repair or replace it at our discretion.

• Applicable to new, unused boards only
• Valid for the original purchaser with proof of purchase
• Boards must be purchased directly from Cascadia or an authorized dealer

The following are not covered under our warranty:

• Damage or defects caused by normal wear and tear
• Damage from transport, loading, unloading, dropping, or over-tightening straps
• Impact with rocks, docks, other boards, or objects
• Use outside of intended purpose (e.g., surfing in non-surf SUPs)
• Improper storage in temperatures over 90°F or below 32°F
• Cosmetic blemishes, fading due to sun exposure
• Commercial use (rental, school, or instructional programs)
• Boards purchased used or from unauthorized resellers
• Modifications made by the customer
• Heel dents or pressure dings
• Delamination caused by overheating (direct sun exposure)
• Wave impact or collision with ocean/lake floor
• Storage in closed, damp conditions (e.g., wet board bags)
• Damage to fins or fin boxes due to collision
• Cracks or paddle blade separation from impacts
• Paddle damage from falling, improper handling, or over-extension
• Electrical components on LED boards
• Zipper damage or wear on board bags
• Tears, rips, or holes caused by abuse or collisions

1. Email info@cascadiaboardco.com with your name, order number, and description of the issue.
2. Attach clear photos of the issue and product.
3. Once approved, return the product using a tracked, insured shipping method.
4. We will inspect your item and issue a replacement or repair if approved.