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We have been building our own boards for over 20 years. The ability to quality control every step of the process gives us the confidence to offer the most comprehensive warranty in our industry, period.
Lifetime Manufacturer Limited Warranty on all paddle boards. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you. This warranty commitment does not cover claim conditions listed below.
Lifetime Manufacturer Limited Warranty on all surfboards. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you. This warranty commitment does not cover claim conditions listed below.
THIS WARRANTY COMMITMENT FOR SURFBOARDS, PADDLE BOARDS, AND INFLATABLE PADDLE BOARDS (iSUPs) DOES NOT COVER CLAIM CONDITIONS SUCH AS;
1 Year Manufacturer Limited Warranty on all paddles from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
THIS WARRANTY COMMITMENT FOR PADDLES DOES NOT COVER CLAIM CONDITIONS SUCH AS;
1 Year Manufacturer Limited Warranty on all accessories, not including paddles, from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
THIS WARRANTY COMMITMENT FOR BAGS DOES NOT COVER CLAIM CONDITIONS SUCH AS;
1 Year Manufacturer Limited Warranty on all iSUP pumps from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
For use with the Electronic iSUP pump please wait 5 minutes between filing inflatable boards or until the electric pump is not warm to the touch.
1 Year Manufacturer Limited Warranty on all leashes from date of purchase. We guarantee against any abnormal defect in workmanship and materials within this period. At our sole discretion we reserve the right to either have the defective part or product professionally repaired, or replaced with an equivalent product at no cost to you.
THIS WARRANTY COMMITMENT FOR LEASHES DOES NOT COVER CLAIM CONDITIONS SUCH AS:
3 Month Manufacturers Limited Warranty on all Skimboards. We guarantee against any abnormal defect in workmanship and materials within this period.
THIS WARRANTY COMMITMENT FOR SKIMBOARDS DOES NOT COVER CLAIM CONDITIONS SUCH AS;
We are still here to support you so get in touch - we will help trouble shoot your issue and get you back on the water in no time.
Our customers are part of the family, which means we've got your back, guaranteed!
To start your warranty claim please contact Karla or Kimberly at info@cascadiaboardco.com with your full name and order number.